---
title: How Do I Create an Account for the Prevent Portal?
description: To set up your account with Prevent Biometrics, email your desired account email address to support@preventbiometrics.com. You will be notified once your email is assigned in the system.
---

[Skip to content](https://support.preventbiometrics.com/en/how-do-i-create-an-account-for-the-prevent-portal#main-content)

[Submit a Support Request](https://support.preventbiometrics.com/en/kb-tickets/new?hsLang=en)

Open main navigation

Close main navigation

- [Submit a Support Request](https://support.preventbiometrics.com/en/kb-tickets/new)

 How Can We Help?

- There are no suggestions because the search field is empty.

1. [Help Center](https://support.preventbiometrics.com/en?hsLang=en)
2. [Prevent Portal Operations](https://support.preventbiometrics.com/en/prevent-portal-operations?hsLang=en)

# How Do I Create an Account for the Prevent Portal?

## To log-in to the Prevent Portal and App, you must create an account. Follow these instructions to find out how.

Note: You can create an account through either the Prevent Portal or the Prevent App. After your account is created, the same login credentials will grant you access to both platforms.

**Using the Prevent Portal:**

1. Access the [Prevent Portal](https://preventauth.b2clogin.com/preventauth.onmicrosoft.com/b2c_1_susi/oauth2/v2.0/authorize?response_type=id_token&scope=openid%20profile&client_id=64353fdb-2fd5-4885-8862-22481b116d9b&redirect_uri=https%3A%2F%2Fportal.preventbiometrics.com&state=eyJpZCI6ImFhOTIyMGQ5LWMzNjQtNDEzOS05ZjMzLTYxZjg3YjlkZDM5NyIsInRzIjoxNzQ2MjcyNTE2LCJtZXRob2QiOiJyZWRpcmVjdEludGVyYWN0aW9uIn0%3D&nonce=338dccc8-2b67-476c-aee9-3b55c31ccc38&client_info=1&x-client-SKU=MSAL.JS&x-client-Ver=1.4.11&client-request-id=9c808fa5-0ae0-4bdc-a317-63366df263e1&response_mode=fragment) website to get started on creating your account.
2. Click the 'Create Account' button.
3. Provide the necessary details as prompted. Please note that you will need to verify your email address as part of this process.
4. After successfully creating your Prevent account, please reach out to Prevent Support to confirm that your credentials have been granted access to your organisation's data.

![Portal - Create Account Image (1)-1](https://support.preventbiometrics.com/hs-fs/hubfs/Updated%20Content/Portal%20-%20Create%20Account%20Image%20(1)-1.png?width=688&height=419&name=Portal%20-%20Create%20Account%20Image%20(1)-1.png)

**Using the Prevent App:**

1. Download the [Prevent App](https://apps.apple.com/us/app/prevent/id1121375378) from the App Store on any iOS device
2. Click the 'Create Account' button.
3. Provide the necessary details as prompted. Please note that you will need to verify your email address as part of this process.
4. After successfully creating your Prevent account, please reach out to Prevent Support to confirm that your credentials have been granted access to your organisation's data.

![iPhone Template](https://support.preventbiometrics.com/hs-fs/hubfs/Updated%20Content/iPhone%20Template.png?width=366&height=651&name=iPhone%20Template.png)

 

- [Getting Started with Prevent](https://support.preventbiometrics.com/en/getting-started-with-prevent?hsLang=en#main-content)

    - [User Guides](https://support.preventbiometrics.com/en/getting-started-with-prevent?hsLang=en#user-guides)
- [Running the Prevent System](https://support.preventbiometrics.com/en/running-the-prevent-system?hsLang=en#main-content)

    - [User Guides](https://support.preventbiometrics.com/en/running-the-prevent-system?hsLang=en#user-guides)
- [Prevent Portal Operations](https://support.preventbiometrics.com/en/prevent-portal-operations?hsLang=en)
- [Prevent App Operations](https://support.preventbiometrics.com/en/prevent-app-operations?hsLang=en)
- [Viewing, Reporting and Exporting Data](https://support.preventbiometrics.com/en/viewing-reporting-and-exporting-data?hsLang=en#main-content)

    - [Viewing Data in the Prevent Portal and App](https://support.preventbiometrics.com/en/viewing-reporting-and-exporting-data?hsLang=en#viewing-data-in-the-prevent-portal-and-app)
    - [Reporting and Exporting Data](https://support.preventbiometrics.com/en/viewing-reporting-and-exporting-data?hsLang=en#reporting-and-exporting-data)
- [Troubleshooting](https://support.preventbiometrics.com/en/troubleshooting?hsLang=en)
- [iMG Fitting and Care](https://support.preventbiometrics.com/en/img-fitting-and-care?hsLang=en)
- [FAQs](https://support.preventbiometrics.com/en/faqs?hsLang=en)

[![Chill listening crop-3](https://support.preventbiometrics.com/hs-fs/hubfs/image%20(10).png?width=104&height=55&name=image%20(10).png "Chill listening crop-3")](https://www.preventbiometrics.com)

Copyright © 2025 Prevent Biometrics. All Rights Reserved.

Copyright © 2026, preventbiometrics.com