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How Do I Check The System Status In The Prevent Portal?

Here's an overview of all information that can be found on the 'System Status' page of the Prevent Portal.

The 'System Status' tab serves as a hub for all system status information related to the Prevent iMGs.To view this information, select your team from the left-hand sidebar. Then, navigate to the 'System Status' tab. For each athlete within your team, the following information is available:


Current Monitor -
This show the iMG device number assigned to that athlete. This number can be found printed on the side of each iMG. 


Last Seen - This shows when the iMG device last connected to the Prevent Team App.


Last Used -
This shows when the iMG device last collected impact or on-teeth data. 


Battery - This shows the battery percentage of the iMG device the last time it connected to the Prevent Team App.


Events to Sync - This shows the number of events collected by the iMG device that require syncing.


Raw Data to Sync - This shows the amount of raw data collected by the iMG device that require syncing. This refers to impact traces for each event, used to calculate a more precise impact value.


Logs to Sync - This will display 'Yes' or 'No' to indicate if any logs require syncing. These are utilised by Prevent to see the health of each device and for internal testing.

Tip: The 'System Status' page is the best place to check that all available data has synced from the iMGs. If there are any remaining events, raw data, or logs to sync please see this article on syncing data


This information is also available in a csv report by clicking the green 'Download' button.