We recommend having a conversation with the athlete to confirm that the iMG device was not placed in a secure location during their training session or match, such as inside a sock, bra, shorts, or helmet.
Although the Prevent iMG is designed not to record impact data when it is not positioned on the teeth, there are instances where placing the iMG in these areas may lead to the device accidentally recording steps instead of head impacts.
What's should you do next?
If you suspect false impacts, please reach out to the Prevent Support team for assistance in identifying and removing them.