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Full System Setup

Full System Setup

Comprehensive instructions for all components of the Prevent system

Full System Instructions

Portal Setup

How Do I Set Up My Organization in the Prevent Biometrics Portal?

Team App Setup

How Do I Log In to the Prevent Biometrics Team App?

How Do I Assign Impact Monitoring Mouthguards to Athletes in the Prevent App?

How Do I Assign Monitors to Athletes in the Prevent Portal?

Prevent Portal Operations

How Can I Unassign Monitors in the Prevent Portal?

What Does the Head Impacts Tab Show in the Prevent Portal?

How Do I Know That All Available Data is Synced?

Prevent App Operations

How Do I Unassign Monitors in the Prevent Team App?

How Can I Check Data Synced to the Prevent Team App?

Where Can I Find Detailed Information About an Athlete in the Prevent App?

iMG Operation

How Do I Operate the Prevent iMG?

Troubleshooting

How Can I Troubleshoot Issues With the Prevent System?

What Should I Do if an Athlete Wore a Properly Charged iMG for a Session but no Data was Collected?

What Do I Do If The Solo Charging Case Is Displaying A Solid Red Light While The iMG Is Inside?

What Do I Do If The Solo Charging Case Is Displaying A Blinking Red Light While The iMG Is Inside?

What Should I Do If The App Is Struggling To Fully Download Data?

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Impact Monitory Charging

What Are the Correct Steps for Charging iMGs?

Why Do I Periodically See A Red Light During An iMG's Charging Cycle?

What Do The Lights On The Solo Charging Case Represent?

Technical Specifications

What Are the Technical Specifications of the Prevent Biometrics System?