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Full System Setup
Quick Start Guide
Full System Setup
Portal Setup
Team App Setup
Prevent Portal Operations
Downloading Data Reports
Prevent App Operations
iMG Operation
Troubleshooting
Impact Monitory Charging
Impact Monitor Fitting Instructions
Technical Specifications
FAQs
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Help Center
Full System Setup
Quick Start Guide
Full System Setup
Portal Setup
Team App Setup
Prevent Portal Operations
Downloading Data Reports
Prevent App Operations
iMG Operation
Troubleshooting
Impact Monitory Charging
Impact Monitor Fitting Instructions
Technical Specifications
FAQs
Full System Setup
Comprehensive instructions for all components of the Prevent system
Portal Setup
How Do I Log In to the Prevent Biometrics Portal?
How Do I Set Up My Organization in the Prevent Biometrics Portal?
How Do I Roster Athletes in the Prevent Biometrics System?
How Do I Manage Staff and Assign Permissions in the Prevent Biometrics Portal?
Team App Setup
How Do I Log In to the Prevent Biometrics Team App?
How Do I Assign Impact Monitoring Mouthguards to Athletes in the Prevent App?
How Do I Assign Monitors to Athletes in the Prevent Portal?
Prevent Portal Operations
How Can I Unassign Monitors in the Prevent Portal?
What Does the Head Impacts Tab Show in the Prevent Portal?
How Do I Know That All Available Data is Synced?
How Do I Check The System Status In The Prevent Portal?
Downloading Data Reports
How Do I Download Head Acceleration Data Into a Summary CSV File?
How Do I Download a High-Level Head Acceleration Data Report From My Session?
How Do I Download On-Teeth Logs Into a CSV File?
How Do I Download an On-Teeth Summary Report?
Prevent App Operations
How Do I Unassign Monitors in the Prevent Team App?
How Can I Check Data Synced to the Prevent Team App?
How Do I Update the Firmware on iMG Devices Using the Prevent App?
Where Can I Find Detailed Information About an Athlete in the Prevent App?
iMG Operation
How Do I Operate the Prevent iMG?
How Do I Shutdown the iMGs to Preserve Battery Life When Traveling?
Troubleshooting
How Can I Troubleshoot Issues With the Prevent System?
What Should I Do if the Seal of the iMG Has Been Compromised and the Circuit Board is Exposed?
What Should I Do if an Athlete Wore a Properly Charged iMG for a Session but no Data was Collected?
What Do I Do If The Solo Charging Case Is Displaying A Solid Red Light While The iMG Is Inside?
What Do I Do If The Solo Charging Case Is Displaying A Blinking Red Light While The iMG Is Inside?
What Should I Do If An Img Has Recorded An Excessive Amount Of Data That Does Not Reflect An Athletes Head Acceleration Exposure?
What Should I Do If The App Is Struggling To Fully Download Data?
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Impact Monitory Charging
What Are the Correct Steps for Charging iMGs?
Why Do I Periodically See A Red Light During An iMG's Charging Cycle?
What Do The Lights On The Solo Charging Case Represent?
Impact Monitor Fitting Instructions
How Should iMGs Be Properly Fitted to Athletes?
How Should I Fill Out My Puddy Impression Kit?
What Type Of Modifications Are Okay To Make To My Custom iMG?
Technical Specifications
What Are the Technical Specifications of the Prevent Biometrics System?
