In order to determine if all available data has been synced, start by opening the iOS app while in syncing range of the charging iMG’s, and logging in to the Prevent Portal.
In order to determine if all available data has been synced, start by opening the iOS app while in syncing range of the charging iMG’s, and logging in to the Prevent Portal. Navigate to the team you are syncing from the headers on the left side of the screen. Next, switch over to the system status page. This page provides an overview of the status of all iMG’s assigned to that team. Any syncing issues will be displayed in the events or raw data to sync sections. Logs to sync are utilized for internal testing and the on teeth time report.
